Support
Kettle Command support
Email evan@kettlecommand.com with what happened, what you expected, and your phone model. We answer within a few days.
Questions
- How do I sign in?
- The app uses your kettlecommand.com account: sign in with the same username and password as on the website. Forgot your password? Use "Forgot password" on the website's sign in page and we email you a reset link.
- How do I get an account?
- Accounts are by invitation during early access. Ask for one on the home page.
- Do I need a controller or sensors?
- No. Recipes, brew day, fermentation, inventory and the yeast lab all work without hardware; you type readings in yourself. Controllers and sensors are optional and add live temperatures and control.
- Why do notifications not arrive?
- Allow notifications for Kettle Command in your phone's settings, then check which alerts are on in the app under Settings.
- How do I delete my account?
- In the app: Settings > Account > Delete account. On the web: the delete account page. Both delete your account and everything in it.